FAQ

Kiprim FAQ | Frequently Asked Questions

Kiprim FAQ

Find quick answers about Kiprim tools, warranty, shipping, returns, and more. Our goal is to make DIY easier for everyone.

1. What products does Kiprim offer? +
Kiprim provides high-quality DIY and home improvement tools, including electric screwdrivers, DC power supplies, laser meters, laser levels, and gas leak detectors.
2. Where can I buy Kiprim products? +
You can buy Kiprim tools from our official website or trusted online marketplaces such as Amazon. Purchasing directly ensures warranty coverage and authenticity.
3. Do Kiprim tools come with a warranty? +
Yes, all Kiprim products include a 12-month limited warranty. Some models qualify for extended warranty registration via our website.
4. How can I download a user manual? +
Visit our User Manual Page to download PDF manuals for all Kiprim models such as DC300S, ES2, LD70M, LV8, and more.
5. How do I maintain my Kiprim tools? +
To extend tool life: clean after each use, store in a dry place, lubricate moving parts, and follow the user manual. See our guide: How to Maintain Your Tools.
6. What should I do if my Kiprim tool is not working properly? +
Check the troubleshooting section in your manual. If the issue persists, contact Kiprim support with your model number and receipt for repair or warranty service.
7. Do you ship internationally? +
Yes, Kiprim ships worldwide. Shipping times vary by region. Estimated delivery is shown during checkout. See our Shipping Policy.
8. What is Kiprim’s return and refund policy? +
We accept returns within 30 days of delivery if products are in original condition. For more details, see our Returns & Refunds Policy.
9. How do I contact Kiprim support? +
You can reach us via email: support@kiprim.com, or through our Contact Page. We respond within 24–48 hours.
10. Why choose Kiprim tools? +
Kiprim tools are designed with ergonomic comfort, precision, and reliability. Trusted by both DIYers and professionals, we make DIY easier for everyone.